The crucial role of innovation in the baking industry took center stage Sunday as the 2024 ABA Convention moved into full gear. During the opening session, ABA’s President and CEO, Eric Dell, outlined the association’s new strategic plan while other sessions addressed emerging technology, energy-inspired leadership, workforce issues and category growth.
ABA Driving Innovation and Growth
The Convention kicked off with a full house, adequately described by ABA Chair Cordia Harrington as "bursting with energy." Harrington (CEO of Crown Bakeries) and Dell welcomed over 100 first-time attendees — a record for the event. Harrington took the opportunity to highlight ABA’s achievements over the past year, including an increase to 352 members and the success of initiatives like the 2023 Bakers Fly-In in Washington D.C.
In outlining the association’s new strategic plan, Dell said the refreshed strategy focused on positioning the baking industry as a competive workplace; driving category growth; and ensuring high value impact for the membership and the industry at large.
The plan has already resulted in projects like Baking Works, aimed at attracting talent; the Baking Manufacturers Tour, which will facilitate direct engagement with member facilities; and initiatives to deliver elevated consumer insights resources.
Dell also touched on the industry’s use of artificial intelligence, revealing from a recent survey that 70% of member companies plan to adopt AI technologies in the next year to enhance skills and profitability.
Leveraging AI to Enhance Strategies
The emergence of generative AI tools provides leaders with opportunities to better understand how their organizations are perceived — their digital stamp — in order to enhance those perceptions for the future, according to best-selling author and motivational speaker Erik Qualman. In an engaging and innovative presentation, Qualman, founder of Equalman, predicted that AI’s overall impact may be over-hyped in the short term but under-hyped for the longer term.